Comfort Area Upgrade Refund!
Updated: Jul 13, 2022
As expected, some Comfort Area Upgrade owners are not happy with the reduced offer. Unfortunately, this year due to works on the bypass road, we are not able to offer everything that was promised when the Upgrade was sold. What we cannot offer in 2022 is: - VIP platform with a direct view of the Main Stage
- VIP parking
- VIP camping with toilets and showers
- Access the festival through Dijaška Ulica (5 min from the city center). For this reason, we offer all Comfort Area Upgrade owners the option of a refund.
If you want a refund for your Upgrade, please send a refund request to shop@metaldays.net.
The latest date to send your request is 14.07.2022 at 23:59.
In the email, you must also send:
1. Order ID
2. Email
3. Name and Surname
4. Address, City, Country
5. Bank details for transactions with IBAN and BIC
6. Comfort Area Upgrade ticket(s)
7. Proof of payment
*Refunded upgrades will not go on sale for 2022.
We apologize for the inconvenience caused. The refund will start after the festival. First, we have to do all ticket refunds. Everyone who asked for a ticket refund has been waiting for a long time for their refund.
Thanks for your understanding.
