MetalDays 2020 ticket refund!

According to our Terms & Conditions, that are written in accordance with Slovenian Laws, in force majeure situations like this, we are not mandatory to refund your ticket money. But, we think this would not be fair to you, and we could not live knowing that we have kept your money against your will.
Therefore we offer you a refund option, but we can initiate a refund only after MetalDays 2021.
As of now, the Slovenian government has not announced any regulation regarding situations like ours. It does not look like we will have needed regulations any time soon. Therefore we decided to handle this situation with our best intentions and in a way that is beneficial for all sides involved.
We are kindly asking you to accept our proposed way of refund; if you are going to insist on an earlier refund the future of MetalDays will surely be uncertain.
The biggest part of the money from tickets for 2020 went for an organization of MetalDays 2020 and we have 15 months of operation with very uncertain income ahead of us.
Thank you for your understanding, help, and loyalty.

Tickets refund instructions:

MetalDays 2020 Hardcopy tickets, bought at the festival or from the Newcomer (New Metal Festival) bands:
Please fill in the form and send the ticket to us. Your refund request will be completed only after we receive your tickets. You will receive shipping details and all other instructions to your email.
Please note that the refund will start on 09.08.2021. All tickets will be refunded until 31.08.2021.

MetalDays 2020 Hardcopy tickets, bought at giggome.com:
Please fill in the form and send the ticket to us. Your refund request will be completed only after we receive your ticket. You will receive shipping details and all other instructions to your email.
Please note that the refund will start on 09.08.2021. All tickets will be refunded until 31.08.2021.

MetalDays 2020 Hardcopy tickets, bought via Eventim sale points :

Please fill in the form and send the ticket to us. Your refund request will be completed only after we receive your ticket. You will receive shipping details and all other instructions to your email. Please note that the refund will start on 09.08.2021. All tickets will be refunded until 31.08.2021.

MetalDays 2020 E-ticket, bought at giggome.com:
Please fill in the form. After the order ID and tickets are validated, your refund request will be completed. Please note that the refund will start on 09.08.2021. All tickets will be refunded until 31.08.2021.

MetalDays 2020 Etickets, bought at Eventim:
Please fill in the form. After we have validated your order and ticket numbers, your refund request will be completed. Please note that the refund will start on 09.08.2021. All tickets will be refunded until 31.08.2021.

 
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By submitting this form I agree that all information will be submitted to ArtFest d.o.o. and MH Music Holiday GmbH, which will use my details for the sole purpose of Crowdfunding, refunds, tickets exchange and donation for MetalDays Festival 2020-2021.