FESTIVAL DATES 2020
New Metal Festival (MetalDays Early Arrival): 24.7.-25.7.2020. Entry only possible for New Metal Festival ticket holders!

*Entry to the New Metal Festival is possible only to visitors, who have purchased New Metal Festival ticket AND MetalDays 2020 full festival ticket. It is not possible to enter New Metal Festival without a possession of valid MetalDays 2020 festival ticket.
Regular festival dates : 26.7.-1.8.2020. New Metal Festival concerts held on 26.07.2020 can be visited only with a valid New Metal Festival ticket.
Lemmy Stage & Boško Bursać stage program : 27.-31.7.2020

ATM
There will be an optionto withdraw money from an ATM machine, which will be placed inside the festival area, near the Festival Info point. We will do our best to work closely together with the bank providing the ATM machine in order to ensure that the ATM always has enough cash for our visitors’ needs.

BOX OFFICE
MAIN BOX OFFICE
The main box office (main festival entrance), located near Hofer shop, is open from:
- Friday, 24.7.2020 till Monday, 27.7.2020 from 08.00 to 23.59 (24/7)
- Tuesday, 28.7.2020 till Friday, 31.7.2020, from 10.00 to 22.00

SIDE BOX OFFICE
The side box office (side festival entrance), located near the cemetery, is open from:
- Friday, 24.7.2020 till Monday, 27.7.2020, from 08.00 to 22.00
- Tuesday, 28.7.2020 till Friday, 31.7.2020, from 10.00 to 22.00

CAMPING
Camp opens on Friday, 24.7.2020, at 08:00 (Fri - Sat with New Metal Festival ticket only!). *Entry to the New Metal Festival is possible only to visitors, who have purchased New Metal Festival ticket AND MetalDays 2020 full festival ticket. It is not possible to enter New Metal Festival without a possession of valid MetalDays 2020 festival ticket.
Camp closes on Saturday, 1.8.2020, at 15:00
Camping is available to festival guests free of charge from Sunday, 26.7.2020 but is a subject to possession of a valid festival-ticket!
Camping & parking areas are divided in 2 different sections:
- parking & camping areas
- camping only.
“Silent hours” at the festival camping area are from 03.00 to 08.00, when the campsite area has to be quiet and without any music. Please keep your voices down and be mindful of your friends and neighbours, who are trying to get some rest. Obeying this very strict “silent hours” rule, as written above, is mandatory; we are obliged sto remind you that anyone who attempts to disobey this very strict rule will be removed from the a festival area with revoked access, without any further explanation.

CAMPING WITH 3-day & 1-day TICKETS (if available)
Included in the ticket price, but possible only until the next morning after the validity - expiration period of the ticket, until 11:00. Camping area has to be cleared until 11:00!

GROUP CAMPING
We are offering you the advanced group camping booking for minimum 20 persons per group. Application form is available here : https://www.metaldays.net/p87/group-camping.
Please note, we will keep your group campground reserved only until Saturday, 25.7.2020, till 18:00. After that time, the campground it will be open to all guests.
Deadline for Group Camping applications is 1.6.2020!
Camping is at one's own risk, festival promoter accepts no responsibility in any case!

CAR SHARING
Help us reduce our festival carbon footprint and fossil fuel consumption and join our Car Sharing project!
Share your car with 3 other friends and get full festival parking ticket for free!
Please fill in the application on our website (https://www.metaldays.net/p88/car-sharing) and follow the instructions.

CHILDREN
For children up to 12 .years of age (12 .years olds included), the entrance is free. Please note, children can only enter the festival grounds if accompanied by a parent or a legal guardian, who is in possession of valid MetalDays Festival ticket. Children of all ages are very welcome at our festival, but please act as a responsible parent or legal guardian, and make sure that your children wear sound protection at all times, especially when being close to, or in front of any stages/areas where music is loud! Please also keep in mind that earplugs, the ones continuously used during on the festival by adults, are not an efficient and sufficient sound protection for those little fragile ears. The only sound protection that should be used are the real sound protectors (headphones). Wearing sound protection as written above is mandatory; so we have to remind you that anyone who attempts to disobey this very strict rule will be removed from the a festival area with revoked access, without any further explanation.

CUP DEPOSIT, GARBAGE DEPOSIT & MetalDays PAYCARD/PAYMENTS
CUP DEPOSIT
Every cup (biodegradable cup, bottle) is a subject to a 1€ deposit, which will be charged to your MetalDays PayCard. Every time you order the "first" drink, your MetalDays PayCard will be charged with a 1€ deposit amount. For every following drink purchase, and in case you have your used cup with you, your MetalDays PayCard will not be charged with another deposit. Bar personnel will simply give you a new one with every next drink you order. To get your cup deposit back, you to bring your MetalDays PayCard with you and empty cup at to the cup deposit point, where your cup deposit will also be loaded to your MetalDays PayCard. Amount of empty cups/containers has to match the with amount of deposits that your MetalDays PayCard has been charged with; and you can only get the matching amount of cups and cup deposits loaded to your MetalDays PayCard.

GARBAGE DEPOSIT
In order to obtain your MetalDays wristband, it is mandatory to pay the Garbage Deposit, unless you are not staying in MetalDays camp. As its name says, it is a deposit, which means that you will get the money back once you return full garbage bags to the garbage point. If you are staying in a hotel or an apartment, please take a proof of your accommodation with you to the wristband office. If you are staying in a hotel or an apartment and you do not have proof of accommodation with you, you will need to pay garbage deposit. However, you don’t need to worry, because you will have a whole week to verify that you are not staying at the festival camp. Upon verification, you’ll get your money back and you won’t need to return full garbage bags.

HOW GARBAGE DEPOSIT WORKS
…explained in 5 easy steps:
Step 1. Upon arrival you will receive your MetalDays PayCard and garbage bags.
Step 2. You have to load your MetalDays PayCard with max amount of 100€ directly at the Box office.
Step 3. Our personnel is going to deduct 10€ from your MetalDays PayCard for garbage deposit.
Step 4. Return your full garbage bags to one of the garbage points during the festival.
Step 5. Upon returning garbage bags to the garbage points, your garbage will be inspected by our personnel to make sure that proper waste separation was done; if that is the case, your MetalDays PayCard will be loaded with 10€ (garbage deposit).

GARBAGE POINT WORKING HOURS
- Monday, 27.7.2020 till Thursday, 30.7.2020, from 10.00 to 18.00
- Friday, 31.7.2020, from 10:00 till Saturday, 1.8.2020, to 15.00 (24/7)

MetalDays PAYCARD/PAYMENTS
As many of our regular visitors are already aware, MetalDays festival is running on cashless payment system - MetalDays PayCard. Please click here for MetalDays PayCard Terms & Conditions!
Cashier working hours
- PAYCARD - SLOVENIAN VILLAGE
Friday, 24.7.2020, from 12.00 to 02.00
Saturday, 25.7.2020 till Friday, 31.7.2020, from 08.00 to 02.00
- PAYCARD - MAIN “LEMMY” STAGE
Monday, 27.7.2020 till Friday, 31.7.2020, from 15.00 to 01.00
- PAYCARD - SECOND “BOŠKO BURSAĆ” STAGE
Saturday, 25.7.2020 till Sunday, 26.7.2020, from 10.00 to 23:00
Monday, 27.7.2020 till Friday, 31.7.2020, from 10.00 to 02.00
- PAYCARD - BEACH
Friday, 24.7.2020 till Friday, 31.7.2020, from 09.00 to 05.00

EARLY ARRIVAL is now NEW METAL FESTIVAL (www.newmetalfestival.com)
New Metal Festival (MetalDays Early Arrival): 24.7.-25.7.2020. Possible only with the New Metal Festival ticket.
Early arrival to the festival area is available from:
Friday, 24.7.2020 from 08.00 till Saturday, 25.7.2020, to 23.59 (24/7) and possible only with the New Metal Festival ticket.
Also, please note that those of you arriving at the New Metal Festival cannot reserve camping grounds for your friends, who are planning to arrive after the New Metal Festival! We will remove all tapes or any signs of reserved camping space.

ELECTRIC GENERATORS
Please be advised that the use of fossil fueled generators is not allowed at the festival camping area. Solar electric generators are allowed. You will be able to reserve an electrical plug at Parking & Camping area soon. The number of electric outlets is limited to 150, so make sure to reserve yours in time.
Details about electric outlets : Each is 6 amp, and hook-up fee is 80€ (Incl. VAT) for the festival duration. You NEED TO HAVE YOUR OWN CABLE. Power plug & outlet is Type CEE (Type CEE is used in all countries of Europe except for the United Kingdom, Ireland, Cyprus and Malta).
Upon arrival, please inform our personnel at the box office that you need help with electricity hook-up. They will give you all the necessary instructions. Hooking up will be done by our technician. You need to show him proof of payment. He will also provide his contact, so you can reach him in case of any issues provide a 230V supply, which can power most of the appliances you might use at home. However, we have restricted supplies, rated at 6A each, so you need to be careful what you use to avoid ‘tripping out’ the system.
Tripping the electrical supply can make you an undesirable person on site. The least you will need to do is contact the site manager to ask him to reset the system. In cases of “extending” your supply to your friends, you will also be responsible for cutting the electricity supply to your friends’ pitches.
Use electricity with care
Be very careful. Electricity can be dangerous, especially in the damp conditions of a tent or in the open air. Even a 12V battery can give you a nasty shock if used incorrectly. However, if used in the right way, you can benefit from mains electricity and, if you take the right precautions, you can use it safely.
We recommend you use a 25 m cable, because the layout of pitches means you can be pitched a fair distance from the hook-up bollard. However, if you’re closer to the bollard, you should still uncoil the full length of your cable, to avoid it overheating during in use. Avoid using extension cables. If you need to, always use weather-proof connectors and keep the connection off the ground – to avoid water getting inside.
Many tents now include a small zipped flap where the cable can enter the tent, so cables don’t need to cross the entrance.
Making life safer
Most caravans, motorhomes and folding campers have electrical equipment fitted by design. If you are bringing electricity into a tent, you will need to buy a special hook-up lead with two or more damp-proof sockets, each of which will take ordinary 13A plug, as you would use at home.
Residual Current Devices (RCDs)
Every outlet has its own RCD. One of the reasons for using a properly-designed electrical connection to your unit is that a Residual Current Device (RCD), the safety device, will be wired into the circuit. This is designed to cut off the supply immediately in the case of a current leakage to the ground. Such a leakage can occur when someone touches a damp appliance especially if the person is standing on damp ground, which can easily happen in a tent.
Keep it all dry
Tents (especially tent floors) can be damp and moisture and electricity do not mix well together. The socket end of the cable will usually have some means of fixing it well above ground level. Oftentimes, special clips will enable it to be fixed to a frame tent pole off the ground. Arranging to mount it off the ground in other tents, especially those with flexible poles, can be more difficult. The equipment you plug in must also be placed safely. Don’t use electrical equipment on the tent floor as leaks or condensation could lead to dampness.
How much power
You’ll also need to think about the equipment you want to use on site. At home, you’ll probably have plenty of sockets and it’s rare to overload them, but a campsite socket can be easily overloaded. If you are using an electric kettle, it really ought to be a small camping one. Heaters should be low powered and ideally designed for camp life; don’t try to use your heater and kettle at the same time – if you do, you could overload your pitch socket, causing it to cut out, and you may even cut out other sockets on the campsite.

FESTIVAL MAP
Festival venue map will be available later.

FESTIVAL AND ARTIST MERCHANDISE
There will be a limited amount of MetalDays festival shirts and other MetalDays merchandise, as well as artist merchandise available at the official MetalDays merchandise stand. Important note: payment method is cash only!

FIRST AID
The First Aid Point is open 24 hours a day throughout the festival, starting Friday, 24.7.2020, from 08.00, till Saturday, 1.8.2020, to 15.00 (24/7). We would also like to inform you that our business partner Paramedic d.o.o. is offering preservation of medication (for visitors who need special medicine; and they need to keep the medicine in a cool and dry place). They will also be able to assist you with prescriptions for medicines. For details or questions, please check their website : http://www.paramedic.si/

FOOD & DRINKS + FREE DRINKING WATER
You will be provided with variety of good quality food and drinks in appropriate quantity and at reasonable pricing at a number of stands. Furthermore, we provide you with a wide variety of vegetarian and vegan dishes, and there will be also be some gluten free food options available. Apart from that, we will have free drinking water, which will be provided all over the festival area.
At the camp area, you can use your own bottles to refill with free drinking water. However, you are not allowed to take any bottles with you at the venue area, so you will need to buy water at the bars first, and then refill it at the water points as often as you need. Also, please note that once you leave the venue, you will not be allowed to bring any bottles inside the venue area if you want to return to the venue, so you need to buy the bottle again!

GARBAGE & GARBAGE BINS
Please try to keep the festival area and its surroundings clean! Use the garbage bins that will be placed throughout the festival area, separate your trash and note the markings on the bins for separation.

HOT SHOWERS
Opening times:
- Friday, 24.7.2020: from 07.00 to 22.00
- Saturday, 25.7.2020: from 07.00 to 22.00
- from Sunday, 26.7.2020 till Friday, 31.7.2020: from 08.00 to 02.00
- Saturday, 31.7.2020: from 07.00 to 15.00
Please be advised,that the shower center has limited capacity and it operates on a first come, first serve basis. In practice this means that hot water is available at all times, but if the capacity of the shower center is full, you will have to either stay in line and wait for your turn or use the cold showers.
general

IMPAIRED PEOPLE - WHEELCHAIR USERS
Wheelchair users, or other physically handicapped people who rely on support, can bring 1 escorting person to the festival area for free. They are allowed to use the VIP camping grounds, which enables an easier passage to the festival area. Handicapped accessible restrooms will be available. Please notice that due to lack of space, MetalDays does not provide platform for handicapped people in front of any stage, but we do allow watching the shows from the photo-pit. Please ask our security personnel on site, they will be happy to assist you. Please note that an official medical certificate will be requested upon your arrival!

INFO POINT, LOST & FOUND
Festival Info point, located near the Ian Fraser "Lemmy" Kilmister stage, offers basic info about the festival, such as information about running order and possible changers, signing session hours and all other festival related news. You can also hand in things that you have found, or leave a note if you have lost something. There is also one representative of our Security crew at the festival info point, who will be happy to answer to all your questions, complaints or ideas about security at the festival area. Even if you just feel you need to say thank you or pay them a compliment, feel free to stop by. They will be happy to help or listen to what you have to say.
Opening times:
- Friday, 24.7.2020 till Friday, 31.7.2020: from 10.00 to 22.00
- Saturday, 01.8.2020: from 10.00 to 15.00.

MEET THE PROMOTER
Do you have any ideas, complaints or general thoughts that you would like to share with MetalDays festival's promoter, Boban Milunović? If your answer is yes, you will get a chance to meet him, every day during the festival, from Monday, 27.7.2020, till Friday, 31.7.2020, at the Signing session point, from 12.00 (noon) to 12.30. You are welcome to stop by and share your constructive ideas with us, or just to say hello. We will do our best to keep them in mind for the next year's festival edition.

METAL MARKET
As every year, there will be different sale points with all kinds of “metal related” souvenirs and items available at the Metal Market, located on the road between Ian Fraser "Lemmy" Kilmister stage and Boško Bursać stage.

PARKING

MetalDays festival Parking ticket (full festival parking ticket): https://giggome.com/gigshow/500-metaldays-festival-2020.
For the first time ever you can now buy festival parking ticket online in advance. 

*All prices are for 1 vehicle with up to 3 passengers.
**Please note that the parking sticker should be placed onto the INNER LEFT SIDE of your vehicle's windshield, where it is easily visible! You will receive parking sticker together with your wristband at festival box office upon arrival.
***Upon arrival with car, please follow signs for "MetalDays Parking”, that are placed already on the main road towards the festival area. Parking and camping at the festival area is permitted only on designated places, so please follow the instructions of the parking security personnel.
****with purchasing the MetalDays festival Parking ticket, you agree with Terms & Conditions of the festival, stated on www.metaldays.net.
Price : 40,00 €
Note:
*Parking fee is one-time-payment for both festivals; MetalDays and New Metal Festival.
**We are expecting MetalDays 2020 to be sold out with festival tickets only, and there will be no 1-day and 3-day tickets available. Therefore no 1day and 3 day parking tickets are available at online shop. In case of sale of 1day and 3day tickets, parking tickets will be available at the box office.
***Prices for parking are raised due to our ecology project. We encourage all of you to use Car Sharing option and get free parking.
More info here https://www.metaldays.net/p88/car-sharing.

PETS
Dogs and other animals are NOT permitted at the festival area (including camping area)! Anyone who attempts to disobey this very strict rule will be removed from the festival area with revoked access, without any further explanation.
Please behave responsibly with regards to your animal companion and leave them at home (or in any other dog hotel or care, where they will be provided with the care they need).

PHOTOGRAPHING
Photographing is allowed for your personal use only. Surely, you do understand that due to contractual obligations, use of professional photo equipment such as flashes, video cameras and alike by our visitors, is NOT allowed in the festival area. Possession and use of such equipment without valid photo accreditation is a subject to a fine or revoked access to the festival area.

PROHIBITED OBJECTS
Objects that are prohibited to bring in the festival area: cans, bottles, hard drugs, objects that can be used as projectiles, knives, and of course any kind of weapons and other objects that can be used as such. Leave those things at home; you won't be able - in any case - to get into the festival area with them! Of course, you are allowed to bring your cutlery to the Campsite, but not to the Stage Site!

REPORT ILLEGAL ACTIVITIES
We believe that our visitors are our friends and we also try to treat you all the same. But sometimes it could happen that some of our visitors are not behaving in a friendly manner - and we would like to know if something like that happens. Therefore, we encourage all our visitors to report anything unusual to our security staff or at the festival Info point.
We would like to make sure that all our visitors are safe at all times and feeling welcome as well, and by reporting any kind of illegal activities you spot in the festival area, you are helping us a lot in terms of keeping you and your mates safe. We would like to thank you for your cooperation in advance.

RISK OF PARTICIPATION
Every visitor participates in the festival at his/her own risk. Also, every visitor is obliged to take action for the warranty of his/her own safety. The visitors are also responsible for their own property that they bring along to the festival. The promoter, ArtFest d.o.o., is not liable for any lost or damaged property whatsoever! The promoter, ArtFest d.o.o., is also not liable for violations of the Slovenian law, thievery, injuries or damages by third parties that happen during the course of the festival. Please read festival Terms & Conditions carefully.

RUNNING ORDER
Running order will be available later.

SAFE DEPOSIT, GSM CHARGING
Please be advised that Safe deposit has limited capacity and it operates on a first come, first serve basis. In practice, this means that if capacities are full, you can not use the Safe deposit to deposit your things safely.
The same principle works for GSM Charging point; there is a limited amount of charging points/powerbanks that we can offer for charging. If capacities are full / power-banks are not available, you cannot charge your phone at the time, or leave your phone for charging at the station. We will try to provide enough Safe deposit capacities and GSM charging points for all.
Opening times:
- Friday, 24.7.2020 till Friday, 31.7.2020: from 10.00 to 22.00
- Saturday, 01.8.2020: from 10.00 to 15.00

SANITARY FACILITIES
Please keep the toilet and shower facilities clean so that other people can use them conveniently after you! On the camping area Of course, toilets and showers will also be available in the camping area.

SECURITY
The instructions of the security personnel are NOT to be followed voluntarily but obligatory! Please, avoid senseless annoying actions so that everybody can feel comfortable! There is also one representative of our Security crew at the festival info point, who will be happy to answer to all your questions, complaints or ideas about security at the festival area. Even if you just feel you need to say thank you or pay them a compliment, feel free to stop by. They will be happy to help or listen to what you have to say.

SINGLE GIRLS CAMPING
Are you a single girl, travelling alone and want to meet and hang out with other girls at the festival? In the festival camping area, right next to the Ian Fraser "Lemmy" Kilmister stage (beginning of the camp), on the right hand side, and next to the first set of warm showers, there will be an area , that is close to all the important facilities. This area offers secure access and additional light, so and we believe that the spot is perfect for those who may not feel comfortable sleeping alone. Don't be shy, join the Single girls camping area, enjoy and have fun!

SHOP
Official festival shop for MetalDays is Hofer.

SHUTTLE SERVICE
Festival promoter cooperates with 3rd party shuttle service provider, which offers shuttle services from nearby airports and other destinations to the festival area. You can find more details in the travel section of our page.

SWIMMING
Swimming and other sports activities are undertaken at own risk! Festival promoter guarrantees that there is a professional lifeguard available at the main festival beach area.

TICKETS
You can buy your tickets for MetalDays festival in the GigGoMe shop (https://giggome.com/gigshow/500-metaldays-festival-2020).

VIP, PRESS & ARTIST ENTRANCE
- Friday, 24.7.2020 from 08.00 till Saturday, 25.7.2020, to 23.59 (24/7)
- from Friday, 26.7.2020 till Friday, 31.7.2020, from 08.00 to 22.00

COMFORT AREA UPGRADE
The upgrade includes:
- Access to the VIP area with direct view to the main stage
- VIP bar
- Indoor toilets
- VIP parking
- Free WiFi
- Access to the festival through Dijaška street (5 min from the city center)
- Comfort area pass is valid from Monday (27.07.2020) – Saturday (01.08.2020)
Opening times:
From Monday, 27.7.2020 till Friday, 31.7.2020, from 12.00 to 01.00
COMFORT AREA map in high resolution will be available later.